When you access or use Upside Paper’s website or services provided by Upside Paper we collect the following types of personal data about you:
• Contact information such as name, email address;
• Browsing data such as IP address used when accessing the site and pages visited;
• Device data such as device type used when accessing the site;
• Information collected through cookies (see “Cookies” section).
We also collect non-personal data which cannot be used to directly identify any particular individual including aggregate usage statistics (e.g., number of visits). This includes tracking user activities on our website by tracking clicks on links within our emails sent through third-party services like MailChimp or other marketing automation providers.
Information Use & Disclosure
We may use collected personal data for various purposes including:
• Providing services requested by customers;
• Sending newsletters;
• Improving customer experience via surveys about products/services;
• Creating customized content/products/services tailored towards customers’ interests;
• Providing customer support services such as troubleshooting technical issues;
We do not sell or share your personal data with any third parties for marketing purposes without your explicit consent. We may share your personal data with third-party service providers who assist in providing some of our website features (e.g., payment processors) as well as analytics and search engine providers that help us improve our services. These third parties have access only to the minimum amount of personally identifiable information necessary in order for them to perform their functions effectively on behalf of Upside Paper. All such companies must abide by confidentiality agreements that protect your private information from unauthorized access or disclosure while using it solely for legitimate business purposes related to Upside Paper’s operations.
Data Security & Retention
Upside Paper strives to protect all collected personal data against loss, misuse, and unauthorized access by implementing appropriate technical and organizational measures according to those set out in applicable laws such as GDPR (General Data Protection Regulation). For example, when available we encrypt transmission transfers containing sensitive information between customers’ devices and servers using secure socket layer technology (SSL). Moreover, we limit physical access in controlled areas where customer data is stored online and offline. Additionally, all staff members at Upside Paper are trained on best practices with regard to the safe handling of customer’s sensitive data records being kept confidential at all times except when authorized by law enforcement agencies if they make a valid request with proper jurisdiction over a company subject matter concerning criminal investigations, etc.
All collected personal data is retained only until needed for legitimate business purposes related to fulfilling orders or responding to inquiries after which it is securely deleted from servers unless required by law enforcement agencies if they make a valid request with properly conducted investigations.
Cookies & Do Not Track Signals
Cookies are small text files placed into visitors’ computer browsers used by websites like ours in order to track users’ activity online across different web pages within one domain in order to provide a better user experience tailored towards their interests accordingly. If you do not wish cookies to be stored in the computer’s browser then please follow the instructions provided below depending on the web browser type installed:
• Google Chrome : Settings -> Advanced -> Content Setting -> Cookies -> Block All Cookies
Our website does not respond to “Do Not Track” signals received from web browsers so please follow the instructions above instead if interested in opting out of targeted ads served through third-parties networks like DoubleClick etc.
Accessing & Updating Your Personal Data
If the need arises then please get in touch with us directly at hello@upsidepaper[dot]com requesting the review, updating, rectifying, or deleting certain personal data records associated with your account. If a particular request is found to be invalid or unlawful then we reserve the right to refuse it however if legally required to do so in order to comply with applicable laws or court orders then we will be obliged to provide access, update, and rectify any personal data records requested in such case.
We look forward to serving you well.